Basic Digital Maturity Elements
Below is a top-level overview of the potential elements affecting a business’s digital maturity, however, this does not constitute an in-depth digital maturity assessment. It serves to highlight the need for a in-depth digital maturity assessment with our business consulting solutions area.
Digital Maturity Cycles
Infancy Cycle
Phase
In its infancy, an organisation may realise it needs to digitise and starts investigating possible IT options. Here it looks at the best or most sensical IT options. The business may be new or recognises the impact and risk of not evolving on its business and bottom line.
At this point the business might be taking on one or two digital projects, such as cloud and automation. However, these are new projects. These projects will generally also start highlighting risks and the need to take on additional technologies in order to remain relevant.
The business may take on a provider or select to do these projects internally. The company also still operates on a traditional operating model.
Early Mid Cycle
Phase
Early mid cycle, an organisation has adopted a digital strategy, with the goal of taking on a number of digital technologies, it has also started to adopt various methodologies, processes and practices as it moves toward becoming a competitive digital business. The business operates on a mix of traditional and digital operating models.
At this point the business may not have initiated digitising all areas of the business yet. However, there is a plan and cadence in place to foster this evolution across the IT spheres. Often the need for specialised resources and skills becomes extremely evident here. This business may have taken on an IT provider or a number of providers at this point.
Late Mid Cycle
Phase
In the late mid cycle phase, the business has recognised and adopted technologies across the business, in relevant IT spheres. It has initiated and follows digital operating models, methodologies, processes and best practices that enable digital businesses.
These are vastly different to traditional operations. This business may have taken on an IT provider or a number of providers at this point. It has also started to upskill and train internal staff to enhance and deliver within a digital organisation.
Scale Cycle
Phase
Scale cycle, the business starts to fully operate as a digital organisation. It scales and builds out with ease in relation to technologies. This is enabled by a modern operations model, and facilitated through the deliberate inculcation of digital methodologies, best practices, and processes.
The learning and development team has updated its curriculum and continues to train internal teams to maintain competitiveness within the digital landscape. The company also attracts top talent in a competitive talent pool.
The company’s digital strategy is now considered a business strategy, as the business and its founding technologies are considered interchangeable.