Incident Management, Tickets & Support Desk Support
What is a Managed Service?
Incident Management Tool
Dashboard view of FreshDesk
This is the Service desk view within Fresh Service for all Managed
Service customers.
FreshDesk Tickets
Engineers prioritize these tickets based on the impact on the client’s environment.
Service Desk Support Process
Our Support Service Contact Options:
+27 10 593 0503
Event Monitoring
support@tangentsolutions.co.za
