Robotic Process Automation (RPA) frees a department from its repetitive and redundant tasks, so they can focus on more strategic initiatives. HR departments worldwide are adopting RPA technology, reclaiming up to 40% of their time, and making their workplace happier and more human-centric
To bring a new drug to market, it can cost over $2B. Many industry experts see a need to transform the way clinical trials are conceived, designed and conducted to battle declining ROI. The solution: RPA. As one of the world’s largest Contract Research Organizations—handling every aspect of the drug and device development process for pharmaceutical and medical device clients—ICON plc has been introducing digital automation into the drug development process for several years to increase efficiency and reduce time and costs.
COVID-19 testing protocol requires a patient to be registered and test kits correctly labeled for collection and reporting. Conducting these processes manually—and remotely, due to social distancing—contributes to the average 6-hour wait for testing. The Cleveland Clinic, one of the largest hospitals in the U.S., set up and deployed an attended robot in 48 hours that handles these processes in 14-16 seconds.
A government agency has embarked on an ambitious recruitment drive in all areas of the health service due to the COVID-19 crisis. More than 24,000 people responded after a national call to action was sent out to all those with health service experience, but before they can go to work they must complete two different vetting processes, typically done manually. The solution? An RPA robot-enabled solution that completes the processes 10x faster than a human.
Processing payroll is one of the most essential, and yet often one of the most cumbersome functions in any business. Accuracy is critical in order to avoid stiff IRS penalties, which makes manually updating payroll systems tricky, and potentially costly. Given this high level of risk, and the time-consuming nature of pro- cessing record updates manually, companies have begun to look to automation to cut down on error rates and time spent.
Automating the check-in process in the healthcare industry eliminates human error and allows digital paperwork to be processed quickly and accurately, ensuring faster service.
A Robot fills in government-mandated forms for companies that have to justify essential employee travel, reducing the processing time per employee to 10 seconds.
Automating the process of registering new equipment for remote workers, as well as associating the equipment to the worker and creating new users for the VPN. low-cost
Agents supported by RPA are pulling customer data faster, ensuring a faster call triage process, faster routing to the appropriate agents, and reduced average call handling time.
To meet the exponential increase in demand for certain items, one customer is now shipping directly from the manufacturing location to the customer. RPA robots process all orders and enter them into SAP to get the order to the manufacturing center faster. group-of-users
A robot checks the home broadband and 4G connectivity available in a given postcode and asks workers to provide details on their own home package, to help establish the percentage of workers currently set up for remote work and calculate the cost of upgrading network bandwidth for those who aren’t.
